Frequently asked questions

What prices are being displayed on the website?

The prices shown are net prices.

Can I cancel my participation at an event?

Up to 14 days before the event, a cancellation fee of 50.00€ net price is due (processing fee). From 14 days before the start of the event, the entire participation fee is charged. (Attention: in individual cases there are provisions for exceptions. You will find these on the respective event page)

When do I receive the VDI member’s discount?

Only personal VDI members receive the discount. If you have a company membership, this does not affect the price level. The number of another VDI-member is not transferrable. If you are interested in becoming a member and would like to benefit from the discount, you’ll find further information here:

Can a replacement participants visit the event?

A replacement participant can be named at any time at no additional cost. Please register the replacement participant in good time at the customer centre.

Is there a registration deadline?

As long as places are available, registrations can be carried out. 

Can I just visit an event only on one instead of two days?

For conventions and conferences, this is possible on request. Please contact the customer centre for this, tel.:  0211/62 14-201.

Can I use training slips?

Training slips can be submitted and are accepted by the Wissensforum.

Can I use training vouchers?

To be able to accept funding from the Employment Agency, the company has to be certified. Since the Wissensforum is not certified, we cannot accept training vouchers.

How do I book a hotel room?

The hotel room booking is not carried out via the Wissensforum. The participant has to book separately. Costs incurred for the hotel are not included in the registration fee. For some events there is a quota with special prices which the participants can take advantage of if they book early. You’ll find all the details and information on the respective event page.

When do I get the ticket?

As a Print@Home ticket one week before the event.

Is it also possible to exhibit at events?

Please contact the customer centre in this regard, 0211/62 14-201.

Can I just visit the exhibition?

No, a visit to the exhibition area cannot be booked separately. Standard registration as an event participant is required.

Can I get a confirmation of participation?

Within 10 days of sending the registration, you should have received a confirmation of participation from us by email. If this is not the case, please contact the customer centre, tel.:  0211/62 14-201.


Approx. 14 days after the conference or convention you will receive a link to the download area from us per email. In case of seminars, workshops, training courses or forums, however, this does not apply. Here you receive the documents on site.

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Please contact the customer centre, tel.: 0049 (0) 211/ 62 14-201.